UnitedHealth Group is the largest healthcare company in the country, and a surprising share of its hiring has nothing to do with being a nurse or a doctor. Much of it is remote customer service, claims, and support work you can do from home with no medical background and no degree. Starting pay for those roles runs from about $16 to $28.85 an hour, training is provided, and the benefits are real. Here is how to find the accessible roles and land one.
Remote and hub roles
Customer service, claims, and support openings. Updated weekly.
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- The UnitedHealth and Optum roles you can do from home.
- What those entry-level roles really pay.
- The benefits that come with an hourly support job.
- The honest demands of remote healthcare support.
- How to get through the first screen and into a training class.
The UnitedHealth roles you can do from home
UnitedHealth runs its health plans under the UnitedHealthcare name and its health services under Optum. Both hire large volumes of entry-level support staff, and a big share of those jobs are National Remote.
What UnitedHealth pays entry-level reps
Remote customer service and patient support roles post a wide band, roughly $16 to $28.85 an hour, with the exact number set by your local labor market, experience, and any certifications. Claims, eligibility, and billing roles cluster in the high teens to low twenties. Every full-time role carries medical, dental, and vision, a 401(k) contribution, and an employee stock purchase plan, subject to eligibility.
The honest demands before you apply to UnitedHealth
⚠️ One catch: remote does not mean casual. These roles are metrics-driven, with call quality, handle time, and schedule adherence tracked closely. Training is several weeks of full-time virtual classes you cannot miss, and you will need a quiet, private workspace plus reliable high-speed internet. Not every state is supported on every posting, so confirm yours before you invest time in the application.
Live UnitedHealth and Optum openings, with remote status and pay by role, are on the next page.
Confirm your state is supported, then submit early in the cycle to land a seat in the next training class.
See Job Openings at UnitedHealth Group